Please select your tour(s) from the calendar and book now.
See below for Booking Conditions, Cancellation Policy, and Privacy Statement.

 

Booking Conditions

  • There is a two-person minimum on all tours. We need at least two passengers to make a reservation. Solo travelers are always welcome.
  • There is a maximum of 11 people on all tours. If there are more than 11 in your party, please contact us before booking.
  • Payment in full is required at the time of booking.
  • A confirmation of your tour will be emailed to you within 24 hours of your booking.
  • There will be no sales tax charged on top of the tour price. You will be charged the tour price times the number of people in your party, plus a booking fee.

If you are arriving by cruise ship, you will be picked up 30 minutes prior to your tour departure time in front of the Ketchikan Visitors Bureau, a cedar-planked, green-roofed building centrally located on the cruise ship dock. Further details will be sent with your invoice/receipt ticket.

By purchasing our product, you are agreeing to our terms of service. All tour times are estimated, and routes are subject to weather and circumstance. Our service agreement is void of any and all guarantees. Any violation of these conditions will excuse us from all service agreements and is conduct copyright infringement.

Cancellation Policy

Cancellations 14 days prior to your tour date are fully refundable, less a $25.00 processing or tour-change fee. Cancellations with less than 14 days notice, or no shows, are non-refundable. Should Alaska Seaplane Tours need to cancel a trip due to unsafe weather conditions, your trip will be refunded in full.

Privacy Statement

This site is committed to protecting the privacy of all personal information. This policy is designed to explain how we manage your information, and to assure you that precautions are taken to ensure its security.

The types of personal information we collect depends on the circumstances of collection and on the type of service you request from us. For example, when you request travel arrangements, we may collect details such as your name, address, flight and other travel details, credit/debit card number and expiry date, billing address, telephone numbers, loyalty program membership details, and health issues relevant to your travel arrangements.

If at any time you do not want to provide personal information online, you may contact us via telephone or email. If you do not provide necessary personal information when requested, certain services may not be available to you online.

All personal or sensitive information transmitted by this site uses the latest secure server software. In many browsers, you will see a small padlock at the bottom or top of your browser, which confirms that the page you are transmitting data through is encrypted. All personal or sensitive information transmitted by this site is encrypted in accordance with the worldwide standard for Internet browser encryption. This encryption provides greater security than many forms of offline credit card payment.

As an additional security measure, your credit card may also be protected by your bank. Be certain to check the terms and conditions, and your responsibilities, with your bank or credit card provider.

As no data transmission over the internet can be guaranteed to be completely secure, we cannot warrant the security of any information you transmit or receive through our websites. These activities are conducted at your own risk.

If you wish to gain access to your personal information, have a complaint about a breach of your privacy, or have any query on how your personal information is collected or used, please forward your request, complaint, or query to the Airline. The Airline will respond to your query or complaint as soon as possible.

Should we change our privacy statement for any reason, such changes will be updated on this page. By viewing and using the website, you will be deemed to agree to this privacy statement.